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Do you have questions about the services offered by Fastlane Webs. Those questions should be answered below. but in case you don't find the answer, remember you can contact us from the Contact page through the "Contact Us" box.

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  How do I start my account with Fastlane Webs?
Following four simple steps are required to get started with us.
  1. Sign up - Sign up on the Order Page of Fastlane Webs.  Remember to write down your username and password in a safe place.
  2. Receive instructions - After submitting your account, please give us some time to set up your web site. It is usually 1 business day (9am to 5pm mountain time 7 days). If your submit your application after business hour, then sites are set up the next business day. After setting up each site, we will send you an email with detail instructions on FTP, email management etc.
  3. Modify DNS - If you have already registered your domain, then you have to modify the Name Server information so that the DNS start pointing towards our name server. Most of the time, you will be able to make this change online by going to the web site of your registration service providing company. Any change in DNS needs to be propagated over the internet and this time could be from 6 hrs to 48 hrs. No-one has control on this.
  4. FTP - When DNS propagation is complete, if you type your domain on any browser, you will see your site displaying "this site is under construction ...". At this time you can upload your files by following our FTP instructions. At the same time you should be able to create your email accounts also
  5. Transfer - . If you have a site that you wish to transfer then  We will send you an email with the information to transfer your site before changing your DNS information.

    For our advanced users, our name server information is:

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  How long will it take for my site to be setup after submitting it through the Order Form?
  Do I have to sign a contract?
  How do I administer email accounts?
  Which mode of support do you prefer, email or telephone?
  Once I sign up will I get technical support for FTP, Email, etc?
  Can domains point to the same location?
  Do you have a web based e-mail program?
  What type of server will my site be hosted on, Unix or Windows?
  Why am I not able to see my web site even after 10-12 hours?
  What types of databases do you support?
  Can ODBC connections be created from the control panel?
  Do you host International domains?
  Does your company claim to "own" the content that I create?
  Do I get telnet access?
  Will I be able to change and update my web pages on a regular basis?
  How do I register a domain name?
  Can I get a dialup account with you?
  How do the online web site statistics work?
  Do you support Third Party Software?
  Is there a limit on the storage size of your email accounts?
  How visually customizable is my Simply E-commerce store?
  How many products does your shopping cart software support?
  What ASP components do you have installed?
  Do you support custom DLL's?
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